Direct Debit Billing & Fee Collection
Our modern Direct Debit (DD) billing systems take care of the time consuming tasks of membership fee collection and administration so you don’t have to, leaving you completely stress free, and able to run and grow your business safe in the knowledge that your membership payments are secure and ongoing.
EFC’s Direct Debit membership fee collection provides your business with an easy to use, professional, fully managed system. Couple that with our fully featured business management software to manage all aspects of your business electronically, and you have the recipe for a headache free system that keeps on top of your income, and provides a vitally important and steady cash flow. Professionally designed and printed membership forms are provided for you, which can be either electronically processed, or sent to EFC to do the rest. Your complimentary business management software InFocus 2.0 also allows you to instigate new membership payments directly to the billing system ready for collection within a matter of minutes. The memberships are between you and your members, so there are no “lock ins” to EFC.
Stress free Fully Managed Steady Cash Flow Safe & Secure
“No charges for failed payments, EFC only earn when the job is complete”
SAFE & SECURE = PEACE OF MIND
Our billing systems have been programmed with 50 years of experience in this industry behind us. We know how important your data and information is, and our systems incorporate extensive measures in order to keep your data and your money safe and secure. Your information is backed up on and off site, we are PCI compliant and comply with all data protection legislation.
APPROVED DIRECT DEBIT ORIGINATORS
Having satisfied the banking authority’s stringent requirements we are approved Direct Debit Originators sponsored by Natwest in the UK and the Ulster Bank in Ireland. This allows us to collect student membership payments from all of the major high street banks and building societies on your behalf directly, no third party collections agencies – we talk directly to the bank.
PAPERLESS DIRECT DEBIT
In 2013 we were approved with “paperless” Direct Debit facilities, allowing us to set up Direct Debit’s over the telephone.
PAYMENT TO YOU
At the end of each month we issue you with a comprehensive report detailing the fees we have collected during the month. Fees collected less EFC service fees are paid directly into your account by BACS transfer at any time during the month, as many times as you want – whatever suits you and your business best
Unlike many other providers, we only charge fees on what we have successfully collected, there are no charges for failed payments. By helping you to maximise your collections and grow your business we grow – so we have an invested interest in helping you to succeed.
“Collected funds paid to you by BACS transfer, whenever you want it”
BUSINESS MANAGEMENT SYSTEM
Your EFC business management system enables you to monitor and manage your Direct Debit’s from anywhere with wifi connection, at anytime 24/7/365. Make adjustments to a Direct Debit arrangement, see your available funds and monitor collection status in real time, safe in the knowledge that everything else is taken care of for you.
PROFESSIONAL SUPPORT TEAM
Our highly trained team of Account Manager’s are on call to handle any membership queries from you or your members. Because we are specialists in dealing with Martial Arts schools & leisure facilities, we know the best way to handle issues and provide a service tailor made to the industry.
Your Account Manager will be your personal contact with us and will effectively become a part of your team. They will keep you right up to speed on any movements that occur on your member’s accounts, so that you can concentrate on growing your business safe in the knowledge that your membership fee collection is being monitored on a daily basis.
“I spent 7 years doing manual spreadsheets of students payments/pay types/pay dates etc and would send out reminder emails and late payment e mails month in month out as I was convinced using a billing company was unnecessary. Earlier this year I’d had enough and made the switch. I literally feel as if a massive weight is off my shoulders. Elaine and the EFC team are so quick to assist with any queries. I don’t even need to check if there is ever a late payment anymore….I AM TOLD! I just wish I’d done it years ago!” Dave Roper
“Think you’re Club’s too small for EFC – then you’re wrong! Fed up with trying to collect cash at every lesson, struggling to pay the hall fee due to inconsiste
nt class numbers? We are a small club in a sports hall looking to grow – Thanks to EFC all members are now on Direct Debit, we have consistent cash flow coming in, and a whole heap of knowledge on hand to help too – giving much more time for focusing on our classes & students! Looking forward to growing with EFC’s help – Would recommend without reservatio ns! Nicky Schofield
Automated Direct Debit collections providing you with peace of mind and a steady cash flow
No charges for failed payment collections
24/7 Online account giving you access to your collection reports 24/7/365
Dedicated, professional UK based office for answering billing queries from your members
Direct Debit originators – EFC systems talk directly with the bank
Personal Account Manager available whenever you need them, however often you require